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Sales Policy
Thank you for choosing to shop with us! Our goal is to provide you with a seamless and satisfying shopping experience. Please review our sales policy below for important details regarding your purchases on our website.
1. Product Availability:
While we make every effort to ensure that the products listed on our website are in stock, availability may change due to demand or other factors. If an item is out of stock, we will notify you and offer alternatives or the option to cancel your order.
2. Order Processing and Payment:
Once your order is placed, you will receive an order confirmation email with the details of your purchase. Payments are processed securely through our trusted payment gateway. We accept [list payment methods, e.g., credit/debit cards, PayPal, etc.]. Orders are typically processed within 1-2 business days, excluding weekends and holidays.
3. Pricing:
All prices listed on the website are in [Currency]. Prices may change without notice due to market fluctuations or promotions. Any applicable taxes and shipping fees will be added to your total at checkout.
4. Shipping and Delivery:
We offer various shipping options to ensure that you receive your order in a timely manner. Delivery times vary depending on your location and the shipping method chosen. You will receive a tracking number once your order has shipped. Please note that we are not responsible for delays caused by third-party carriers.
5. Returns and Exchanges:
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day return/exchange policy. Products must be unused, in their original packaging, and in the same condition as when they were received. Please refer to our [Return & Exchange Policy] for detailed instructions on how to return or exchange items.
6. Cancellations:
Orders can be canceled within [XX] hours of purchase. After this time, cancellations may not be possible as your order may have already been processed and shipped. Please contact us immediately if you wish to cancel your order.
7. Customer Service:
If you have any questions or issues with your order, our customer service team is here to help. You can reach us at [customer service email] or call us at [customer service phone number].
8. Fraud Prevention:
To protect against fraudulent transactions, we may request additional verification for certain orders. If we suspect fraud, we reserve the right to cancel or hold orders for review.
9. Limitation of Liability:
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the amount you paid for the product or service in question.